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Mng Dir, Sales Ops & Demand Management

Company: Coventor
Location: Fremont
Posted on: August 6, 2022

Job Description:

Job ResponsibilitiesTitle: Mng. Dir, Sales Operations & Demand Management
Locations: Fremont/ Livermore, CA/ Tualatin, OR -Be an agent who moves and influences customer-facing and internal stakeholders to implement holistic equipment-needs planning and on-time tool delivery solutions to enable both customer ramp success and efficient order fulfillment performance. You will partner with customer-facing, factory planning, and product group stakeholders through three equipment delivery planning & platforms:Shipments forecasting & factory demand managementSales support business systemsStrategic demand planning for new products and longer planning horizons -Use your strong understanding of semiconductor wafer fab equipment market needs, to create a clear vision around wafer fab customer value vectors and a results-driven style. Implement processes that engage customers to aggregate holistic demand and fulfill those needs through a differentiated order-fulfillment experience. Ensure we efficiently meet our performance commitments through continuous cycle time and change management improvements. You will be the one source of truth for the company's shipment forecast and for delivering to that forecast.Job ResponsibilitiesShipments forecasting & demand managementProvides shipment forecast and delivers predictable financial results to quarterly and annual forecast commitments.Establishes external and internal customer near term demand aggregation and prioritization processes for new equipment and system upgrades.Works with factory planning functions to translate aggregate demand into factory capacity and provide customers with delivery commitments that are competitive to market needs.Ensures delivery performance enables customers to meet their capacity ramp needs, while differentiating Lam through a holistic order fulfillment experience.Develops and implements agile delivery strategies to ensure order fulfillment performance supports strategic business priorities.Provides timely and reliable customer-facing communications collateral related to manufacturing. capacity and deliveries to regional sales operations partners.Manages executive escalations and customer supplier assessment scorecards related to deliveries, and drives corrective actions.Provides back-office support providing timely responses to system configurations, non-standard requests, business terms and conditions, specification requests.Systematically solves complex business problems.Other Job ResponsibilitiesSales support business systemsManages the company's order management processes and systems to process customer orders at industry-class service levels while meeting financial accounting & company reliability standards.Designs, implements, and improves systems and business processes to support the company's operational priorities.Operates the primary system interfaces and portals to the global customer-facing organizations.Implements targeted factory-driven change management processes that customers view as most trusted in the industry: timely and complete to minimize disruptions for our customers.Strategic demand planningEnsures new product delivery plans support product introduction milestones, and fold into the one demand signal/interface to the factory.Works with customer-facing organizations to develop equipment demand over longer planning horizons, while holding factory planning organizations to have required factory capacity in place to meet long-term market needs.ManagementLeads and inspires a team of professionals in meeting our business expectations.Develops talent to meet our future needs.Minimum Qualifications10 years in wafer fab capital equipment industry or wafer fab manufacturing.3 years in a global, executive role in one or more of the following: factory demand planning, sales/business operations, new product introduction (operations), logistics, global management of supply chain, factory, distribution, & service centers. In all cases, a demonstrated track record of both a customer-orientation and financial accountability will a pre-requisite for any candidate.2 years leading a global, multi-function organization with employees in domestic and international locations.B. Sc in Engineering/Sciences/Business Administration/ Management, or MBA.Demonstrated verbal and written communication skills that includes executive level engagements including customer escalations, business, and operations reviews.Our CommitmentWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.We Look Forward to Your ApplicationIND23GLD2017#LI-LE1

Keywords: Coventor, Fremont , Mng Dir, Sales Ops & Demand Management, Sales , Fremont, California

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