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Sales and Client Service Representatives

Company: Essential Business - Marketing & Brand Management
Location: Fremont
Posted on: May 16, 2022

Job Description:

Job Description WE NEED SEVERAL POSITIONS FILLED FOR OUR COMMUNITY OUTREACH PROGRAM WE PROVIDE TRAINING AND ARE INTERESTED IN INDIVIDUALS WHO WANT TO EXPAND THEIR CAREERS The Sales and Client Service Representatives will ensure accurate and timely collection and analysis of the Federal LifeLine Program data for monitoring progress towards meeting goals and reporting to agency funders. The ultimate goal of the program is to assist underprivileged community members in obtaining basic communication tools to improve the quality of life and seek impactful alternatives for low-income families to increase their socio-economic standing and provide overall job security. A supportive team atmosphere has always been a key driver of our success. Our company culture is supportive and cohesive; we share a competitive mindset. To name just a few of our team-building ventures, we host weekly team get-togethers, quarterly volunteer events, and charity involvement. Our team functions also reinforce the open communication that has made us so successful. We get more comfortable with each other every time we venture away from our work roles. Coming to the office is really more like spending time with close friends as a result. It---s a positive atmosphere in which we all support each other. Responsibilities: Create, distribute, and collect records of program participants Create program activities and accurate participant records in unique databases Maintain up-to-date and accurate records of community participation in databases Attend database management training as required by funders and/or division leadership Generate data reports at regular intervals throughout the year to check for accurate and complete data collection Understand program goals, monitor progress towards meeting these goals, and communicate this progress to program leadership on a regular basis Provide general assistance to the members of the division Ensure participant files contain all necessary and up-to-date participation documentation Take messages and route calls as needed in a courteous and pleasant manner Greet and assist community members in the division/program Assist in day to day operations of the division/program as needed Assist in the completion and processing of reports for the division Perform all other related duties as assigned by operational management Qualifications: High school diploma or equivalent Attention to detail and commitment to program necessities Problem-solving abilities Comfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an ongoing basis Courteous and pleasant manners Customer service and organization skills Good judgment and commitment to ensuring the confidentiality of the participant's records Professional demeanor Commitment to good attendance and punctuality Commitment to the agency---s mission Experience working with not-for-profit agency/organization All entry-level associates assist with the selling (base pay provided) of our client---s products and/or services Company Description With years of experience, our staff has the capabilities and expertise to take your business to the next level. We combine our insights and skills to transform your processes and strategies, and in turn, your company. We---re proud to help shape and improve how our clients structure and manage their business. We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make.

Keywords: Essential Business - Marketing & Brand Management , Fremont , Sales and Client Service Representatives, Sales , Fremont, California

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