Client Service Representative

Company: VetnCare
Location: Fremont
Posted on: January 9, 2021

Job Description:

We're looking for an exceptional customer service professional to join our amazing team! In this role, you'll be the face of our business, providing friendly and professional service to our clients and patients. VetnCare is a growing collaboration of animal hospitals in the Bay Area, so there are plenty of opportunities for mobility and growth!In this role, you'll be responsible for ensuring clients have an exceptional experience from the time they arrive until the moment they leave. This includes:greeting clientscheck-ins, and check-outscollecting payments, andensuring proactive, accurate and efficient communication with the clinical team. To thrive in this role, you'll have:strong verbal and written communication skills, including phone skillsa consistently constructive, friendly and professional attitudestrong organizational skills, with careful attention to detailthe ability to effectively prioritize and multi-taskthe ability to remain composed during stressful situationsthe ability to stand for long periods of timethe ability to work weekends, anda desire to work with animalsexperience working in a veterinary or human medicine practice is helpful but not required. We offer a progressive and expanding compensation and benefits package, including:competitive hourly ratethe ability to earn up to an additional $500/month ($6,000 a year) in performance-based bonusesvery generous paid time off and paid holidaysgenerous contributions towards medical, dental and vision insurance401k with employer matchflexible spending account and dependent care amountfantastic in-house continuing educationsignificant discounts on veterinary services and pet insuranceheaps of opportunities for growth, clinical advancement, and career development, anda collaborative, supportive culture that values you and your goals and aspirations!

Keywords: VetnCare, Fremont , Client Service Representative, Sales , Fremont, California