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DISH Installation Technician - Starting $24.25 Per Hour + Incentives & Benefits - San Jose, CA

Company: DISH
Location: Fremont
Posted on: July 30, 2022

Job Description:

Do you like being active and working hands-on with the latest cutting-edge technology?

Join our J.D. Power award-winning In-Home Services team!

The In-Home Services organization supports thousands of talented employees in 125+ facilities delivering service solutions to customers in every zip code. -Our installation technicians are leading the charge for better customer experience, educating and connecting more Americans with every home they visit. Our dedication to customer experience is paying off: in 2021, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the fourth year in a row.

What's in it for you?

$24.25 -per hour

  • Plus, -a -promotion -at 6 months with a -$1.00 per hour pay increase!

    Paid incentive -with potential for up to -$6,400 -in your first year and -$9,100 -each year after that based on your performance!
    Our greatest benefit is opportunity, as we promote from within

    • Over 300 current Field Managers started their career as DISH Technicians!
      Continued pay increases of 10% built in with each new DISH Technician level achieved!
      Grow four levels as a DISH Technician and beyond over the course of your career!

      Paid time off -- vacation and sick time
      Free DISH TV programming at a value of $114.99/month -at your home, plus deeply discounted -SlingTV -and -Boost Mobile -plans
    • Paid training, tools, and uniforms

      What will you be doing?

      We build our value around simplifying lives. With installation expertise and a passion for sharing it, our technicians are building opportunities for themselves far into the future.

      In this role, you will:

      Install and manage customer products, while creating opportunities to sell them on new personalized technology
      Work autonomously to upsell and offer smart home solutions to customers on a daily basis
      Relocate power and place mounts, satellite dishes, televisions, routers, cameras, receivers and whole-home connectivity technology in customer homes
      Conduct site surveys and in-person home assessments

      What skills and experience do you need?

      Ideal technicians have:

      High energy, resourcefulness, and ability to multitask
      An eye for opportunities to sell customers on new personalized technology
      Strong customer advocacy skills: friendly, communicative, with a high degree of integrity
      Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred

      All technicians must have:

      Ability to work in-person in multiple homes per day (this is not a work-from-home position; you will be in the field servicing customers' homes)
      Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs
      Valid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standard
      Resilience in the face of a fast-paced and changing environment
      Ability to pivot work hours; five/six-day workweeks may be required during peak seasonal times

      Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record.

      Additional Benefits!

      Insurance Benefits -including Medical, Dental, and Vision

      HSA contributions of up to $520/year -by taking the tobacco free pledge, health assessment, and enrolling in online Rx and Virtual Visits -

      401(k) retirement plan -with company-match vested funds of -$.50 per dollar up to $2,500/year -plus generous profit sharing
      Stock Purchase Plan -- Option to acquire DISH stock at -15% -discounted rates
      Deep discounts -with Smart Home Services products such as soundbars, routers, and smart cameras/doorbells
      Tuition Reimbursement -of up to -75% of eligible expenses up to $2,000 per year -at an accredited college or university after 90 days of employment plus discounts with several universities we've partnered with
      Incredible Rewards and Recognition program -- trophies and food days, branded clothing and high-value prizes, on and off-site events, elaborate rewards trips, and much more
      Ability to promote -two levels within your first year with commensurate title and hourly pay increase of 10%
      DISH is committed to putting -safety first -by providing all personal protective equipment, including masks, gloves, protective eyewear and sanitizing solutions. Additionally, we train our technicians on current COVID protocols, stringent cleaning practices and how to limit one-on-one interactions while servicing customers' homes.
      Ability to promote -into multiple levels of leadership within IHS, Commercial, Sales, and Wireless
      Ongoing training and development -to maximize your career potential

Keywords: DISH, Fremont , DISH Installation Technician - Starting $24.25 Per Hour + Incentives & Benefits - San Jose, CA, Professions , Fremont, California

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