Strategic Insight Analyst Leader
Company: Milestone Technologies, Inc.
Location: Fremont
Posted on: June 25, 2022
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Job Description:
Company OverviewMilestone Technologies, Inc. is a leading IT
Managed Services and IT Professional Services solutions provider
headquartered in the Bay Area and serving clients globally. Our
unique approach to IT Managed Services includes Contact Center
Services, Internal IT Support, Data Center Operations, Workforce
Solutions, and IT Professional ServicesOur seasoned professionals
deliver services based on Milestone's best practices and service
delivery framework. By leveraging our vast knowledge base to
execute initiatives, we deliver both short-term and long-term value
to our clients and apply continuous service improvement to deliver
transformational benefits to IT. With Intelligent Automation,
Milestone helps businesses further accelerate their IT
transformation. The result is a sharper focus on business
objectives and a dramatic improvement in employee productivity.
Through our key technology partnerships and our people-first
approach, Milestone continues to deliver industry-leading
innovation to our clients. With more than 2,000 employees serving
over 200 companies worldwide, we are following our mission of
revolutionizing the way IT is deployed around the globe.Job
OverviewMilestone Technologies, Inc. is a leading IT Managed
Services and IT Professional Services solutions provider
headquartered in the Bay Area and serving clients globally. Our
unique approach to IT Managed Services includes Contact Center
Services, Internal IT Support, Data Center Operations, Workforce
Solutions, and IT Professional Services.The Global Security
Business Group (GSBG) org develops global programs that mitigate
risk and optimize processes to support the mission of the company
and the advancement of the Global Security organization. To help
protect our people, assets and reputation, we implement and manage
strategic solutions that are repeatable and scalable.This role sits
on the Global Security Strategic Business Partnerships (SBP) team
withing GSBG which builds, scales, and activates company-wide
partnerships to facilitate the understanding and adoption of Global
Security Products and Services to support the global mission of
keeping the company's people, assets, and reputation safe. As a
global team made up of Business Partners and Partner Analysts, SBP
proactively engages stakeholders representing each vertical within
the social media company to increase their knowledge and adoption
of Global Security products and evolve those products based on near
and long-term risks to the company. Our initiatives drive
forward-looking strategies to enable long-term success for our
partners and stakeholders.As the Global Security Business Group
(GSBG) Strategic Insight Analyst you will report to the assigned
account Service Delivery Manager and be responsible for leading and
developing the overall strategy of the partner analyst team,
support assigned projects and the cross- functional efforts
associated with delivery.How You Will Make An Impact---Partner with
Global Security functions and product owners to outline & identify
key measures that achieve long-term business goals and
objectives.---Analyze, visualize, and generate actionable insights
by designing and implementing solutions that tell the story of our
various security products.---Develop insightful recommendations
that address complex opportunities that assist in reaching
organizational goals.---Effectively communicate with Global
Security stakeholders and internal teams to deliver compelling
narratives across both written and verbal delivery based on the
analysis.---Coordinate consolidation of metrics, insights, project
updates into high-level reports and executive summaries.---As a
self-starter, work both independently and with other business
analysts to propose and conduct analysis.---Own projects from
initial ask through metric/score definition, analysis, deployment,
and insights generation/actioning.---Identify the right resources
to help achieve success within projects, including close
partnership with data engineering to operationalize
solutions.---Build and grow relationships across the Global
Security organization to better understand what's important to our
stakeholders---Understand the organizational strategy and leverage
it to analyze and assess opportunities.---Utilize organizational
strategy and breadth of knowledge to align projects/initiatives to
organizational business drivers, goals, and
objectives.---Collaborate with Project Managers to develop new
processes and project plans that help evolve how the team operates
and generates value for our stakeholders.---Write processes and
procedures into understandable language, workflows, and
instructions.---Partner with the Strategic Business Partnerships
org to support the strategic direction of Global Security and
long-term strategy outlined by our Security Product
Owners.---Assist in implementing or developing systems to capture
business operation information.---Build/Recommend frameworks for
data collection.What You Will Need To SucceedPreferred
Qualifications---Bachelor's degree in Business Administration, Data
or Business Analysis, Information Systems, or related field.---5+
years' experience in Data Analytics, Data Science, Business
Analysis, or Business Strategy.---Ability to take data and
information from multiple sources and create visualizations and
reports on insights into the business.---Ability to deal with
ambiguity and adapt in a constantly evolving
environment.---Experience gathering and evaluating information from
different sources to predict and mitigate risk.---Must be
analytical thinker who can anticipate problems and develop
effective solutions.---Must have strong understanding of data
management and data visualization.---Strong relationship building
skills, written and verbal communication skills.---High attention
to detail and demonstrated strong interpersonal skills.---Must have
proficiency with: Google Suite, MS Office.Our Commitment to
Diversity & InclusionAt Milestone we strive to create a workplace
that reflects the communities we serve and work with, where we all
feel empowered to bring our full, authentic selves to work. We know
creating a diverse and inclusive culture that champions equity and
belonging is not only the right thing to do for our employees but
is also critical to our continued success. Milestone Technologies
provides equal employment opportunity for all applicants and
employees. All qualified applicants will receive consideration for
employment and will not be discriminated against on the basis of
race, color, religion, gender, gender identity, marital status,
age, disability, veteran status, sexual orientation, national
origin, or any other category protected by applicable federal and
state law, or local ordinance. Milestone also makes reasonable
accommodations for disabled applicants and employees.
Keywords: Milestone Technologies, Inc., Fremont , Strategic Insight Analyst Leader, Professions , Fremont, California
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