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Strategic Insight Analyst Leader

Company: Milestone Technologies, Inc.
Location: Fremont
Posted on: June 25, 2022

Job Description:

Company OverviewMilestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional ServicesOur seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.Job OverviewMilestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.The Global Security Business Group (GSBG) org develops global programs that mitigate risk and optimize processes to support the mission of the company and the advancement of the Global Security organization. To help protect our people, assets and reputation, we implement and manage strategic solutions that are repeatable and scalable.This role sits on the Global Security Strategic Business Partnerships (SBP) team withing GSBG which builds, scales, and activates company-wide partnerships to facilitate the understanding and adoption of Global Security Products and Services to support the global mission of keeping the company's people, assets, and reputation safe. As a global team made up of Business Partners and Partner Analysts, SBP proactively engages stakeholders representing each vertical within the social media company to increase their knowledge and adoption of Global Security products and evolve those products based on near and long-term risks to the company. Our initiatives drive forward-looking strategies to enable long-term success for our partners and stakeholders.As the Global Security Business Group (GSBG) Strategic Insight Analyst you will report to the assigned account Service Delivery Manager and be responsible for leading and developing the overall strategy of the partner analyst team, support assigned projects and the cross- functional efforts associated with delivery.How You Will Make An Impact---Partner with Global Security functions and product owners to outline & identify key measures that achieve long-term business goals and objectives.---Analyze, visualize, and generate actionable insights by designing and implementing solutions that tell the story of our various security products.---Develop insightful recommendations that address complex opportunities that assist in reaching organizational goals.---Effectively communicate with Global Security stakeholders and internal teams to deliver compelling narratives across both written and verbal delivery based on the analysis.---Coordinate consolidation of metrics, insights, project updates into high-level reports and executive summaries.---As a self-starter, work both independently and with other business analysts to propose and conduct analysis.---Own projects from initial ask through metric/score definition, analysis, deployment, and insights generation/actioning.---Identify the right resources to help achieve success within projects, including close partnership with data engineering to operationalize solutions.---Build and grow relationships across the Global Security organization to better understand what's important to our stakeholders---Understand the organizational strategy and leverage it to analyze and assess opportunities.---Utilize organizational strategy and breadth of knowledge to align projects/initiatives to organizational business drivers, goals, and objectives.---Collaborate with Project Managers to develop new processes and project plans that help evolve how the team operates and generates value for our stakeholders.---Write processes and procedures into understandable language, workflows, and instructions.---Partner with the Strategic Business Partnerships org to support the strategic direction of Global Security and long-term strategy outlined by our Security Product Owners.---Assist in implementing or developing systems to capture business operation information.---Build/Recommend frameworks for data collection.What You Will Need To SucceedPreferred Qualifications---Bachelor's degree in Business Administration, Data or Business Analysis, Information Systems, or related field.---5+ years' experience in Data Analytics, Data Science, Business Analysis, or Business Strategy.---Ability to take data and information from multiple sources and create visualizations and reports on insights into the business.---Ability to deal with ambiguity and adapt in a constantly evolving environment.---Experience gathering and evaluating information from different sources to predict and mitigate risk.---Must be analytical thinker who can anticipate problems and develop effective solutions.---Must have strong understanding of data management and data visualization.---Strong relationship building skills, written and verbal communication skills.---High attention to detail and demonstrated strong interpersonal skills.---Must have proficiency with: Google Suite, MS Office.Our Commitment to Diversity & InclusionAt Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

Keywords: Milestone Technologies, Inc., Fremont , Strategic Insight Analyst Leader, Professions , Fremont, California

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