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Senior Business Analyst

Company: Milestone Technologies, Inc.
Location: Fremont
Posted on: January 15, 2022

Job Description:

Job Overview
Company Overview
Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview
The Global Security Strategic Business Insights (SBI) team partners across Global Security to provide timely, actionable, data informed insights that support strategic decisions, unifying our security offerings by describing where we are today and aligning how we'll achieve our goals of tomorrow, together.
Do you naturally look for the story and have a knack for translating that story into one that non-analytical minds can grasp and rally behind? A successful Global Security SBI Business Analyst is someone who 1) has a passion for answering difficult business questions with data-driven decision making 2) is creative and a logical thinker who likes to answer complex questions through rigorous analysis, 3) has the ability to tell a synthesized, easy-to-follow data story, and 4) Is comfortable working through complex, ambiguous and innovative solutions for defining, prototyping and telling data-driven solutions for Global Security.
This is a Senior Analyst position that contains significant autonomy and ownership in the success of your workstreams data-driven stories.
How You Will Make An Impact
Partner with Global Security functions and product owners to outline & identify key measures that achieve long-term business goals and objectives
Own projects from initial ask through metric/score definition, testing, deployment, support, and further iteration
Identify the right resources to help achieve success within projects, including close partnership with data engineering to operationalize your solutions
Understand the organizational strategy and leverage it to analyze and assess opportunities
Utilize organizational strategy and breadth of knowledge to align projects/initiatives to organizational business drivers, goals, and objectives
Analyze, visualize, and generate actionable insights by designing and implementing solutions that tell the story of our various security products
Effectively communicate with Global Security stakeholders and internal teams to deliver solutions in a timely fashion
May assist in implementing or developing systems to capture business operation information
Build/Recommend frameworks for data collection
Be a thought leader on SBI, creating new processes and solutions that help evolve how the team operates and generates value for our stakeholders
What You Will Need To Succeed
Bachelor's degree in Computer Science, Statistics, Math, Engineering, Business and 7+ years of work experience in the field
Proficient with Tableau (or other visualization tools), MS Excel, Google Sheets, or other analytical applications
4-5 years of experience in strategic consulting, business analysis and/or technical program management
Self-Starter - Ability to operate independently with little direction
Strong analytical and critical thinking skill

Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

*Job description is subject to change.

Keywords: Milestone Technologies, Inc., Fremont , Senior Business Analyst, Professions , Fremont, California

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