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Front Desk Associate

Company: Calphin Swim Academy
Location: Fremont
Posted on: November 26, 2022

Job Description:

Job Description
*Job Description*

Calphin Swim Academy is currently seeking a part-time & full-time, Front Desk Customer Service Representative to deliver outstanding, friendly, and professional experiences to our customers. The ideal candidate will meet the following qualifications with a desire to work in an environment that requires continual engagement with parents and children while accomplishing quality computer work and data entry.

Job Location: *Fremont California*

*Compensation & Status: Part-time & full-time position, Up to $21 hourly DOE.*
Starting Date: ASAP.

These are part-time positions up to 30 hrs/wk, or full-time.

We are open weekdays and weekends.

Work around your school or personal schedule.

*To be considered for this position, please email the following information to the indeed email: *
1. A cover letter summarizing related experience and expertise
2. Resume
3. Professional references

*_Minimum Qualification: _*
* Outgoing personality with excellent phone and communication skills

* High School Graduate

* Able to deliver best quality customer service in a high traffic office environment

* Experience in Microsoft Word and Excel

* Type a minimum of 45 wpm

* Well organized, quick learner, and able to multi-task

* Able to complete assignments unsupervised and in a timely manner

* Open to work weekend and evening shifts, if needed
* Can speak Mandarin (Plus)

*_Responsibilities and Duties: (Include but not limited to)_*
* To deliver excellent customer service and relationship while presenting a welcoming professional image

* To completely register/enroll customers into the proper program, consulting to the best of ability

* To answer all incoming phone calls (using multi-line phone), treating each phone call as a valued customer

* To maintain minimal upkeep of facility (i.e. lobby, conference room, bathrooms)

* To support other staff/managers in delivering the best quality service (administrative assistant work)

* To sell all products including the enrollment of any and all aquatic programs

* To organize and maintain all registration paperwork for all programs

* To do data entry, documentation and point of sales

Job Types: Full-time/Part-time

Salary: $17.00 to $22.00 /hour

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

* Employee discount
* Flexible schedule
* Professional development assistance
* 4 hour shift
* 8 hour shift
* After school
* Day shift
* Evening shift
* Monday to Friday
* Weekend availability

* Customer Service: 1 year (Preferred)
* Microsoft Office: 1 year (Preferred)
* Microsoft Excel: 1 year (Preferred)

* Mandarin and/or Cantonese (Preferred)

Work Location: One location%58047475%

Keywords: Calphin Swim Academy, Fremont , Front Desk Associate, Other , Fremont, California

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