Company: Pf Baseline Fitness
Posted on: September 23, 2022
Job Location: Fremont (FRE) - Fremont, NE
Position Type: Full Time
Salary Range: Undisclosed
Job Category: Customer Service
Responsible for assisting in the oversight of gym operations to
ensure positive member experience and financially successful
Essential Duties and Responsibilities
- Assist in recruiting, hiring, training and developing
- Assist in member service oversight making sure all staff are
providing great customer experience at all times.
- Very involved in all front desk related tasks
- Great/meet potential members and provide gym tour
- Assist to facilitate member service issues and
- Assist with staff management and provide backup support to Club
Manager as needed.
- Assist overseeing cleanliness and appearance of gym
- Assist in managing marketing efforts. Making sure staff is
aware and trained on all current marketing promotions.
- Assist in ordering supplies, keeping inventory and tracking
reports as needed.
Essential Behavior Requirements
- Customer Service: communicates and interacts with customers
(includes coworkers and the public) in a way that exceeds the
customers wants and needs.
- Listening: actively listens to customers (includes coworkers
and the public) empathizes (sees the situation from the customers
perspective) and works together to solve the problem.
- Problem Solving: recognizes and defines problems; analyzes
relevant information; encourages alternative solutions and plans to
resolve situations; seeks additional assistance when
- Diplomacy: demonstrates tact and skill in all interactions
while using appropriate behavior and language.
- High school diploma
- Strong customer service skills
- Strong communication, organizational and leadership
- Basic computer proficiency
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the
- Must be able to lift up to 50 lbs less than 30% of the
Keywords: Pf Baseline Fitness, Fremont , Team Lead, Other , Fremont, California
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