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Remote IT Support Specialist

Company: VirtualVocations
Location: Fremont
Posted on: May 15, 2022

Job Description:

A leading home renovation and design platform is searching for a person to fill their position for a Remote IT Support Specialist.

Individual must be able to fulfill the following responsibilities:
Provide high levels of customer service being the face of IT
Respond to and administer helpdesk ticket system
Maintain accurate inventory and reporting of all hardware and software assets
Required Skills:

3 + years of experience in a helpdesk role supporting local users, or relevant experience
Strong experience in remote troubleshooting of Apple Hardware and Software to include Mac OS 10.15-12.0
Self-Motivated individual who enjoys working in a fast paced, ever changing, and ambiguous environment
Outstanding customer service, and communication skills
Demonstrate an ability to complete multiple tasks and projects in a timely manner
Experience with printer support and maintenance

Keywords: VirtualVocations, Fremont , Remote IT Support Specialist, Other , Fremont, California

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