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Insurance Authorization Representative/Patient Service Representative

Company: RadNet
Location: Fremont
Posted on: June 10, 2021

Job Description:

We invite you to come join the NorCal Imaging Fremont team as a Patient Services Representative/Insurance Authorization Representative. Growth and learning opportunity available for a caring professional that wants to further develop their skills and knowledge in healthcare, while making a difference in patient's lives. These full time career opportunities will have a Monday thru Friday 8:00 AM - 5:00 PM schedule, and will be located in an outpatient practice located in Fremont, CA.

In this Patient Service Representative/Insurance Authorization position you'll get to:

  • Answer phones and greet incoming patients and visitors.
  • Perform patient registration and insurance verification, and collect co-pays.
  • Guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns.
  • Coordinate with office staff for timely care of patients.
  • Cross-train and help as needed in other departments (i.e. scheduling, medical records, etc).
  • Utilize telephone voice response systems and website solutions to obtain information on patients' eligibility status with insurance companies.
  • Work with patients to obtain complete and correct insurance information, discuss eligibility results and alternative payment methods.
  • Properly analyze various payer eligibility responses to find the information needed to complete verifications.
  • Obtain and confirm insurance pre-authorizations when necessary.
  • Follow all HIPAA, compliance, privacy and confidentiality standards.
  • Demonstrate professionalism and courtesy to patients, families/guests and other team members.
  • Maintain insurance verification log of accounts/procedures verified.
  • Scan all completed paperwork into eRad RIS.
  • Promote a positive and supportive relationship with the referring community and fellow employees.
  • Perform other tasks/projects as assigned by management.

We offer hands-on training, advancement opportunities, inter-company transfer opportunities, and benefits including: medical/ dental/vision coverage, paid time off, paid holidays, a pre-tax matching 401k plan, DailyPay (access to your pay prior to regularly scheduled pay days when you need it), a pre-tax flexible spending plan, education reimbursement, free life insurance, and a host of other perks!

RadNet is an equal opportunity employer, committed to cultural diversity. RadNet will provide equal consideration for employment to all qualified applicants without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. RadNet is an E-Verify participant

IND123

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We're looking for experienced, dependable and professional candidates with a High School Diploma, basic computer skills, medical terminology knowledge, recent medical/radiology office work experience, the ability to multi-task, excellent customer service skills, and great communication skills. Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management. Health care experience highly preferred.

Keywords: RadNet, Fremont , Insurance Authorization Representative/Patient Service Representative, Other , Fremont, California

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