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Protective Services Lead

Company: Security Industry Specialists, Inc
Location: Fremont
Posted on: May 3, 2021

Job Description:

About this position: Job Title: GSOC Supervisor Client-Determined Title: Protective Services Lead Division: Operations Location (City/State): Fremont, CA Employment Type: Full time FLSA Status: ExemptAbout us:Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through innovation, constant process improvement, and an uncompromising commitment to hiring, retaining, and rewarding the best talent available.General Statement of Job:The Protective Services Lead reports to the Protective Services Supervisor and oversees the Protective Services Analyst team. The PS Lead is responsible for leading the daily operations of the GSOC PS team in the absence of and in support of the GSOC PS Supervisor and/or PS FTE. The PS Lead is responsible for using best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the business, the brand and the assigned executive members. This position is responsible for using best practices for communicating information surrounding those incidents to leadership as appropriate.Essential Job Functions: Escalation of threats within agreed Standard Operating Procedures (SOPs). Ensure all reports are timely, accurate and actionable and adhere to reporting criteria. Provide intelligence reports, including travel security and threat assessments. Supervise and coordinate the delivery of quality services on a specific shift to an assigned customer. Act as a liaison between the GSOC Manager, PS FTEs, PS Supervisor and PS Analysts. Supervise staff on the assigned shift. Provide coaching, recognition and discipline within approved empowerment range. Manage day to day security services at all executive locations, including oversight of policy and procedure implementation, and maintaining current and updated procedures and record keeping in support of the GSOC PS Supervisor or the GSOC Manager. Support the PS Analysts as they prepare for, respond to, and recover from both crisis and non-crisis incidents. Monitor cameras and alarms, and dispatch associated calls via telephone/radio.Minimum Qualifications and Requirements: Problem solving abilities with highest adherence to ethics Able to work responsively and cooperatively within Global Security and Safety Management Deal positively with rapid change Theoretical and practical knowledge of security and risk management practices Able to work under limited supervisor, make independent decisions, and lead a team of analysts Have command presence as an effective leader Keen Prioritization Build positive relationships with staff and recognize successes Exemplify humility, lead by example Willing to accept feedback to improve/enhance performance Ability to handle stressful situations Must complete and maintain state guard certification as prescribed by presiding state law, as well as client requested certifications; all documentation and fees are the responsibility of the employee unless otherwise notedWhat we can offer: $88,400 salary Health, Dental, Vision, and 401k for eligible employees Paid Time Off including Sick/Safe Time A dynamic and challenging work environment with opportunity for growthAdditional Information: SIS is an equal opportunity employer Private Patrol Operator #PPO 13936 Private Investigator #PI 28063SDL2017

Keywords: Security Industry Specialists, Inc, Fremont , Protective Services Lead, Other , Fremont, California

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