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Crisis Interventionist- New

Company: Abode Services
Location: Fremont
Posted on: March 28, 2020

Job Description:

Abode Services, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is looking for a Mental Health Outreach Clinician who is responsible for detecting, monitoring, and assisting with the reduction of critical incidents to ensure the stabilization, health, and safety of the participants at Sunrise Village. The primary role of this position is to assess potential critical incidents and provide early intervention by outreaching to current residents within the shelter. This position will spend the majority of their time observing residents within their living space, building rapport and providing clinical direction/insight to staff. This position will also provide support to the shelter monitors when needed.

Work Schedule: Wednesday - Sunday, 4:00 pm - 12:00 am

Abode's Benefits & Perks:




  • $23-27

  • Flexible work schedules

  • Clinical supervision towards licensure

  • 100% paid health benefits for employees

  • 30 PTO / Holidays per year

  • 403(b) Retirement Plan w/ Employer Match & Contribution Programs

  • Opportunities to grow clinically and/or into management roles

  • Dynamic, mission-drive culture and supportive leadership

  • Professional Development Trainings & All Staff Events


    How You Make an Impact:


    • Apply best practice models for assisting program participants that align with Abode's professional standards and ensures excellent customer service. Best practice models include, but are not limited to: harm reduction, trauma informed care, non-violent crisis intervention, motivational interviewing, and conflict management/de-escalation techniques.

    • Through consistent contact, build trust and rapport with residents of Sunrise Village. Provide a constant presence around the dorms/rooms and common areas assessing for possible early intervention of potential critical incidents.

    • Act as team lead on substance use and mental health disorders. Assist the Shelter Coordinator and Shelter Manager with the training and ongoing coaching of shelter staff and volunteers.

    • Use Motivational Interviewing techniques to explore participants' substance use/dependency and mental health concerns. Encourage mental health stabilization and provide support for those seeking and/or needing mental health treatment.

    • Provide support to participants moving towards abstinence and/or provide relapse prevention services.

    • Perform mental status exams and safety assessments that include suicide, homicide, and gravely disabled assessments with participants on an on-going basis.

    • Facilitate coping skills support group(s) and/or one-on-one as needed for program participants.

    • Respond to participants' requests and provide assistance as needed; respond to and resolve conflicts and crisis situations. Provide conflict/cohabitation mediation between residents as needed.

    • Provide information and recommendations to the Shelter Services Manager regarding program evaluation and modifications to better meet participant needs, community needs, and the agency mission.

    • Assist with front desk coverage to relieve shelter monitors for breaks or during emergency coverage situations.

    • Maintain standardized operating procedures, safety of participants, program integrity, and a supportive and caring environment.

    • Communicate with staff and all participants in a non-judgmental manner; work cooperatively with all agency staff.

    • Participate in agency trainings, staff meetings, case conferences, and supervision.

    • Other duties as assigned.


      How You Meet the Qualifications:


      • CAADE certification and/or BSW or other related field plus 4 years of experience providing substance recovery services. Or MS/MA in Social Work or Psychology or other related field from an accredited university plus 2 years professional experience in the human services, social work, or related field.

      • Registration with the California Board of Behavioral Sciences as an ASW/MFTi a plus.

      • Must possess at least 2 years of field experience working with individuals with serious mental illness, co-occurring disorders and complex health issues and/or the chronically homeless population.

      • Extensive understanding of the following evidence-based practices: Housing First, Motivational Interviewing, Harm Reduction, Psychosocial Rehabilitation, and Relapse Prevention Therapy required.

      • Possess a working knowledge of psychiatric disorders and chemical dependency disorders.

      • Ability to effectively intervene in crisis situations with de-escalation and harm reduction techniques.

      • Ability to build supportive and respectful strengths-based relationships with individuals diagnosed with serious mental illness that instills hope and promotes self-determination. Sensitivity to and awareness of the special needs of the homeless population.

      • Proven ability to work independently and as an effective and collaborative member of a team.

      • Possess an understanding of and practice cultural sensitivity through open dialogue and self-exploration with diverse groups, while providing direct services.

      • Experience working in a shelter or residential program desired.

      • Personal life experience with homelessness, mental health, and/or substance abuse recovery preferred.

      • Strong written and verbal communication skills. Strong organizational and time management skills.

      • Proficient in Microsoft Office computer programs.

      • Reliable transportation and proof of a valid and current California Driver's License and current insurance along with a clean DMV record required

      • Willing to submit to live-scan fingerprinting process and pass background clearances.


        Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade or downgrade the position as dictated by business necessity at anytime with or without notice.

        Abode Services is an Equal Opportunity Employer/Drug Free Workplace

Keywords: Abode Services, Fremont , Crisis Interventionist- New, Other , Fremont, California

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