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Application Specialist

Company: BioGenex
Location: Fremont
Posted on: March 26, 2020

Job Description:

Role : Application Specialist Location: Fremont CA Duration : FTE JOB PURPOSE: Providing product training and application support to customers and help business development team in growing the business. Functions related to product improvement/standardization, if necessary Supporting Sales and marketing teams in overall growth of the business in the markets. KEY RESPONSIBILITIES Optimization and standardization of BioGenex antibodies protocol for IHC/ISH/SS/FISH on BioGenex instruments to satisfy the customer requirements ,Pre & Post sales Application Support to develop and sustain effective Business relationships with clients to setup BioGenex brand Applications training of BioGenex products in a professional manner, Conduct Seminars/Webinars/Workshops on BioGenex brand MARCOM through Website contribution, Brochures, Application Notes and Data sheets Ensure any customer/ Market feedback is passed onto relevant teams and support appropriately to retain and build customer relationship Effective and efficient demo at the customer site To conduct instrument demo at the customer site To attend the product complaints related to application support and support the house investigation of any product complaints Support all instruments or reagent tenders by analyzing the required technical specification of products More hands on to be performed on the instruments and convince the customer on technical specifications and features Account management for each installations and regular feedback from the customer to enhance BioGenex business EDUCATION: REQUIRED: Graduate/Post Graduate/ in Life Sciences - Bio Technology/Molecular Biology/Micro Biology/Molecular & cell biology EXPERIENCE: 3 years of experience in In-vitro Diagnostics (IVD) - Molecular Diagnostics is highly preferable/R&D/Applications. Hands on exposure on IHC/ISH/FISH ( preferred)

Keywords: BioGenex, Fremont , Application Specialist, Other , Fremont, California

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