Information Technology Associate

Company: California's Great America
Location: Santa Clara
Posted on: May 19, 2025

Job Description:

Overview:Earn $24.00 - $25.00/hr. - -Joining our Califonria's Great America team means you'll provide associates and guests with exceptional service when they visit the park. -You'll also---

• Analyze, prioritize, and respond to specific issues with Point-of-Sale, Debit/Credit, and related systems.
• Address IT helpdesk issues on-site and over the phone.
• Resolve in house and 3rd party software and hardware issues.
• Ensure adherence to defined policies and procedures within department and company-wide.
• Research, resolve, and respond to highly complex issues, providing expert and creative solutions.
• Perform upgrades and preventative maintenance to PC's.
• Perform daily system routines. -Have other opportunities to learn and expand knowledge.Some of our amazing perks and benefits:
  • Paid Training!
  • FREE Uniforms!
  • FREE Admission to California's Great America!
  • FREE tickets for friends and family!
  • 25% discounts on Food and 20% discounts on Merchandise!
  • Employee-only RIDE nights, GAME nights and FREE FOOD events!
  • Work with people from here, near and from all over the world!
    Responsibilities:California's Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy! -As a member of our team, you'll---
    • Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
    • Interact with different people of all ages and backgrounds.Gain skills, knowledge and experience that will benefit your future.
      Qualifications:
      • You!
      • Expert knowledge of Microsoft Windows operating systems and Microsoft Office applications.
      • High level of proficiency with Microsoft Office applications.
      • Experience in troubleshooting software, hardware, and network problems.
      • Working knowledge of network topologies (i.e.: Ethernet, 100BaseT), network protocols (i.e.: TCP/IP), and applications (i.e.: FTP, Telnet/SSH, VNC).
      • Networking experience (an asset).
      • Valid California Driver's License (G2/G). Driver's abstract is required upon hire.
      • Ability to lift up to 50 lbs. and must provide own safety shoes.
      • Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays.

Keywords: California's Great America, Fremont , Information Technology Associate, IT / Software / Systems , Santa Clara, California