Field Service/Installation Technician

Company: EverestLabs.AI
Location: Fremont
Posted on: May 15, 2022

Job Description:

Field Service/Installation Technician: We are a leading climate tech company and the developer of RecycleOS?, the only full-stack enterprise AI software and automation solution for recycling plants, CPG companies, and packaging manufacturers to achieve decarbonization of packaging. Our solutions increase the recovery of recyclables at recycling plants (material recovery facilities) and enable CPG companies and packaging manufacturers to exceed their ESG, EPR, and recycled content goals. Responsibilities: Responsible for assisting in all aspects of robotic systems installation Reliably communicates with customers throughout the installation process from preinstalling to post-installation to ensure that all expectations are understood. Calibrate equipment to meet the performance specifications outlined in the Statement of Work signed by the customer. Provide training to our customers both before and after the physical installation of the equipment. Responsible for working with the install team while onsite to ensure job completion. Will be a champion of quality by supporting the install team to create a consistent install in both product and customer experience Ensure safety is the top priority for the install team by executing company policies and procedures in addition to working around customers' safety concerns Ability to make on-the-fly decisions when there are complications onsite. Troubleshoot and repair any deficiencies with the robot cell upon startup. Identify and troubleshoot problem areas, and provide new ideas and methods. Manage time effectively to meet deadlines. Required Qualifications: Ability to read and understand technical installation drawings Highly proficient with common field tools (tap/die, impact drills, grinders, multi-meter, etc.) Extremely resourceful - known as a person who ---finds a way to get it done.--- Ability to work autonomously Previous experience in a customer-facing role. Strong communication skills both written and verbal. Ability to work in a fast-paced startup environment and adapt to rapidly changing requirements. Preferred: Experience with electrical wiring, ability to read and understand schematics Experience with automated industrial equipment Experience cutting, grinding, and welding steel Excitement about robotics, artificial intelligence, and recycling Competency with standard office computer applications Travel: 30% to 40% The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Keywords: EverestLabs.AI, Fremont , Field Service/Installation Technician, IT / Software / Systems , Fremont, California