FremontRecruiter Since 2001
the smart solution for Fremont jobs

Technical Service Representative I

Company: Coagusense Inc.
Location: Fremont
Posted on: April 9, 2021

Job Description:

SUMMARY Responsible for assisting customers, sales managers, distributors and strategic marketing partners in maintaining proper records of technical inquiries, complaints, and training. Satisfactorily follows up on customer inquiries or complaints in a timely manner.ESSENTIAL DUTIES AND RESPONSIBILITIESMaintains Customer/ Account Database and schedules new customer trainings.Documents calls and responses in the SalesForce Application. Initiates all paperwork/forms for product returns for replacement and investigation.Communicates with customers on interim actions and final resolution for outstanding problems in a timely manner. Ensures customer satisfaction with products and service.Provides assistance to technical Service Team for closure of open Cases, with in-bound and outbound calls. QUALIFICATIONS Experience working in Outlook, MS Office and Databases, e.g. SalesForce programs preferred. Should have the ability to collaborate with a multi-department team. Excellent organizational, interpersonal and customer service phone skills are required. Good typing skills a must for quick data entry. LANGUAGE SKILLS The ability to communicate articulately, in English, both verbally and in written materials is required. REASONING ABILITY Use of good judgment in decision making, problem solving and dealing with people. Ability to recognize the importance of accurate documentation and proper closures to Cases/Complaints/RGA. PI133531618

Keywords: Coagusense Inc., Fremont , Technical Service Representative I, IT / Software / Systems , Fremont, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Account Development
Description: Sales Executive FiberAt AT T, we're transforming the speed of business. Our National Sales team works at the center of the deal - offering our millions of customers integrated business solutions to meet (more...)
Company: AT&T
Location: Woodland
Posted on: 04/18/2021

Networking Engineer / VOIP
Description: Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. (more...)
Company: Oracle
Location: Petaluma
Posted on: 04/18/2021

Account Development
Description: At AT T, we're transforming the speed of business. Our National Sales team works at the center of the deal - offering our millions of customers integrated business solutions to meet their needs in cybersecurity, (more...)
Company: AT&T
Location: Rocklin
Posted on: 04/18/2021


Python / PySpark Developer
Description: Position Sr. Palantir andor PySpark Developer Location Rockline, CA Remote working
Company: ITECS
Location: Rocklin
Posted on: 04/18/2021

Oracle Project Manager - HCM Cloud Implementation exp. needed
Description: A fully competent project management professional who has a broad understanding of solutions and industry best practices. This first-level project management position provides consistent creative and (more...)
Company: Oracle
Location: Rocklin
Posted on: 04/18/2021

Junior Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Junior Software Developers in the next 4 weeks.One day someone is going to ask you where you (more...)
Company: Revature
Location: San Bruno
Posted on: 04/18/2021

Senior Front-End JS Developer
Description: Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition (more...)
Company: Oracle
Location: Rocklin
Posted on: 04/18/2021

Software Engineer - Rule Repository/Engine
Description: FICO NYSE: FICO is a leading global analytics software company, helping businesses in 90 countries make better decisions. Join our world-class team today and fulfill your career potential Job Summary (more...)
Company: FICO
Location: San Rafael
Posted on: 04/18/2021

Software Engineer (Recent College Grad)
Description: Software Engineer Recent College Grad Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating (more...)
Company: Five9
Location: San Ramon
Posted on: 04/18/2021

Business Systems and Information Technology (IT) Manager
Description: San Francisco/Peninsula Job Type Full-Time Close Date Until filled or until 999 applicants Salary 116,076.00- 142,440.00 Annually Additional Questionnaires None About San Bruno San Bruno is the City (more...)
Company: City of San Bruno, CA
Location: San Bruno
Posted on: 04/18/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fremont RSS job feeds