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Help Desk Technician - Strong Technical Skills

Location: Fremont
Posted on: January 14, 2021

Job Description:

We are seeking a Help Desk Technician II for a temp to perm opportunity in Fremont. Client is a stable but growing company with great benefits. Soft people skills are key for this position.



? Strong overall technical strengths. We are a Microsoft shop.



? Excellent communications/user support skills. The person has to continuously deliver excellent customer service.



? Focused, agile and organized. We need someone who thinks quick on their feet and has the ability to prioritize and stay focused.





Primary IT support for 200+ BCAM users worldwide



Local IT support for Fremont and Auburn offices




Member of "Messaging" and "Migration" Global Teams




Messaging Team: Exchange Email Management



Migration Team: Integration of existing and newly acquired Active Directory domains




Responsible for all things IT:




Windows Server 2008 Active Directory Enterprise Admin



Microsoft Exchange 2010 Admin



Blackberry Enterprise Server Admin



Windows 7 Admin



Brocade Network Engineer



Simpana Commvault Admin (Backup solution)



Scripting / Automation



System Imaging




Project Management



Vendor relations



Documentation



Training



End user support via OTRS ticketing system



We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Fremont , Help Desk Technician - Strong Technical Skills, IT / Software / Systems , Fremont, California

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