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Associate Customer Service Representative

Company: Silver Lake
Location: Mountain View
Posted on: February 15, 2019

Job Description:

Associate Customer Service Representative We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.We welcome job applicants to apply from any state within the US as this is a remote position.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesQualifications:- Previous experience in customer service, sales, or other related fields- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skills Associated topics: answer, associate, call center representative, clerk, customer service representative, product support, service agent, service representative, support, telephone

Keywords: Silver Lake, Fremont , Associate Customer Service Representative, Hospitality & Tourism , Mountain View, California

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