Retail Supervisor, Product Operations - Fremont Hub - Fremont
Company: oldnavy
Location: Fremont
Posted on: August 7, 2022
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Job Description:
b"About Old Navy/n/nForget what you know about old-school
industry rules. When you work at Old Navy, you/xe2/x80/x99re
choosing a different path. From day one, we/xe2/x80/x99ve been on a
mission to democratize fashion and make shopping fun again. Our
teams make style accessible to everyone, creating high-quality,
must-have fashion essentials for the whole family, with love,
season after season./xc2/xa0/n/nWe opened our first store in 1994
in San Francisco and have been on a roll ever since. We cultivate a
community of playful personalities that thrive in a fast-paced
environment where our employees can be their most authentic selves.
Here, we/xe2/x80/x99re family./nAbout the RoleIn this role, you
will support the store leadership team by performing functional
tasks as assigned. You will act as a mentor and role model to
employees to support service behaviors and the execution of tasks
in specific areas of expertise. You will focus on leading processes
and/or areas of the business, executing tasks and maintaining
productivity to ensure goals are met. Through collaboration with
your leadership team, your goal is to teach and coach your team and
drive behaviors to deliver a best-in-class customer experience.What
You'll DoServe as a role model to achieve priorities in store, with
the customer as the primary focusSupport the store leadership team
to collaborate effectively with employees and ensure work tasks are
completed in a timely and efficient mannerBuild and share expertise
in an assigned specialized functional areaSupport completion or
work processes before or after the store closes as needed inclusive
of opening and/or closing the storeListen and ask questions to
solicit feedback to understand needs and provide serviceHandle
unique or complex customer interactionsWho You AreProvides clear
and direct communication of expectations and gives feedbackAbility
to utilize technology effectively and engage with customers and
your team to meet goalsAble to effectively lead and inspire others
through coaching and mentoringDemonstrate interest and initiative
towards continuous improvement and growthResearch process or
transaction flow to identify root cause of errorsBenefits at Old
Navy /tMerchandise discount for our brands: 50% off regular-priced
merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30%
off at Outlet for all employees. /tOne of the most competitive Paid
Time Off plans in the industry.* /tEmployees can take up to five
/xe2/x80/x9con the clock/xe2/x80/x9d hours each month to volunteer
at a charity of their choice.* /tExtensive 401(k) plan with company
matching for contributions up to four percent of an
employee/xe2/x80/x99s base pay.* /tEmployee stock purchase plan.*
/tMedical, dental, vision and life insurance.* /tSee more of the
benefits we offer. *For eligible employees"
Keywords: oldnavy, Fremont , Retail Supervisor, Product Operations - Fremont Hub - Fremont, Hospitality & Tourism , Fremont, California
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