Retail Supervisor, Product Operations - Fremont Hub - Fremont

Company: oldnavy
Location: Fremont
Posted on: August 7, 2022

Job Description:

b"About Old Navy/n/nForget what you know about old-school industry rules. When you work at Old Navy, you/xe2/x80/x99re choosing a different path. From day one, we/xe2/x80/x99ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season./xc2/xa0/n/nWe opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we/xe2/x80/x99re family./nAbout the RoleIn this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.What You'll DoServe as a role model to achieve priorities in store, with the customer as the primary focusSupport the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient mannerBuild and share expertise in an assigned specialized functional areaSupport completion or work processes before or after the store closes as needed inclusive of opening and/or closing the storeListen and ask questions to solicit feedback to understand needs and provide serviceHandle unique or complex customer interactionsWho You AreProvides clear and direct communication of expectations and gives feedbackAbility to utilize technology effectively and engage with customers and your team to meet goalsAble to effectively lead and inspire others through coaching and mentoringDemonstrate interest and initiative towards continuous improvement and growthResearch process or transaction flow to identify root cause of errorsBenefits at Old Navy /tMerchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. /tOne of the most competitive Paid Time Off plans in the industry.* /tEmployees can take up to five /xe2/x80/x9con the clock/xe2/x80/x9d hours each month to volunteer at a charity of their choice.* /tExtensive 401(k) plan with company matching for contributions up to four percent of an employee/xe2/x80/x99s base pay.* /tEmployee stock purchase plan.* /tMedical, dental, vision and life insurance.* /tSee more of the benefits we offer. *For eligible employees"

Keywords: oldnavy, Fremont , Retail Supervisor, Product Operations - Fremont Hub - Fremont, Hospitality & Tourism , Fremont, California