Director, Patient Support Services
Company: IDEAYA Biosciences
Location: South San Francisco
Posted on: January 29, 2026
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Job Description:
Non-Solicitation Policy and Notice to Agencies and Recruiters:
IDEAYA's Non-Solicitation Policy strictly prohibits agencies and
recruiters from any contact and communication with IDEAYA
employees, managers, and leaders to submit unsolicited candidate
resumes and/or to solicit business partnerships . Submission of
unsolicited candidate resumes by agencies or recruiters with or
without a contract in place with IDEAYA Biosciences Inc. will not
create any implied obligation. Failure to comply with this policy
will result in disqualification from current and future business
opportunities with IDEAYA Biosciences. All recruiting and talent
agency decisions are strictly managed by the internal IDEAYA Human
Resources function. All communication by external agencies and
recruiters must be directed to humanresources@ideayabio.com. We ask
that you only email your interest once. Job Summary About IDEAYA
Biosciences: IDEAYA is a precision medicine oncology company
committed to the discovery, development, and commercialization of
transformative therapies for cancer. Our approach integrates
expertise in small-molecule drug discovery, structural biology and
bioinformatics with robust internal capabilities in identifying and
validating translational biomarkers to develop tailored,
potentially first-in-class targeted therapies aligned to the
genetic drivers of disease. We have built a deep pipeline of
product candidates focused on synthetic lethality and antibody-drug
conjugates, or ADCs, for molecularly defined solid tumor
indications. Our mission is to bring forth the next wave of
precision oncology therapies that are more selective, more
effective, and deeply personalized with the goal of altering the
course of disease and improving clinical outcomes for patients with
cancer. When you're at IDEAYA, you will be in the midst of
brilliant minds working on precision medicine therapies to help
cancer patients. We are passionate and committed about being on the
forefront of oncology medicine, which means we all have a high
internal drive that is at the very core of every person at IDEAYA.
We are inquisitive, ask deep questions, and are data-driven
innovators who like to collaborate and use teamwork to move science
forward. For more information, please see www.ideayabio.com.
Location: South San Francisco, CA. Position Summary: We are seeking
a Director of Patient Support Services to join the IDEAYA
Commercial team. The Director, Patient Support Services will ensure
that every eligible patient can access, afford, and remain adherent
to our launch asset, darovasertib, in metastatic uveal melanoma
(mUM). This leader will utilize their expertise in rare disease
patient access models, oral oncology product support, and vendor
management to design and launch programs that deliver an
exceptional and compliant patient and provider experience. This
individual will be a critical strategic partner to cross-functional
stakeholders throughout the organization. While this will initially
be an individual contributor role, this position is expected to
evolve into a team lead with direct reports as the IDEAYA portfolio
of products grows over time. This position is based in our South
San Francisco headquarter offices and required to be onsite four
days per week per our company policy. Reporting to: Vice President,
Value and Access Job Description What you’ll do: Develop and
execute the darovasertib patient support strategy to ensure a
high-quality, equitable, adherent, and patient-centered experience
Lead the design, end-to-end implementation, and oversight of
IDEAYA’s patient support program including selection and onboarding
of all third-party patient support vendors. Ensure seamless
integration with specialty pharmacy partners Partner with the
Market Access, Marketing and Medical teams to develop patient
education and support resources; ensure programs and materials
comply with SOPs and Medical, Legal & Regulatory (MLR) reviews
Develop and maintain robust SOPs, business rules, and governance
structures to support audit readiness and operational excellence
Manage day-to-day operational and data components related to
enrollment, coverage and reimbursement support, out-of-pocket
assistance and referrals, and patient assistance programs (PAP) for
eligible patients Design data analytics strategies to evaluate the
patient’s journey and proactively recommend compliant strategies to
enhance the patient and provider experience Develop and maintain
dashboards and reporting tools to track KPIs, identify trends, and
guide strategic decisions Oversee budgeting and financial planning
for all patient support activities, ensuring cost-effective dynamic
execution Proactively monitor market trends, policy changes, and
innovative programs to inform strategy and recommend program
enhancements as necessary Requirements: BS/BA degree in related
discipline and at least 10-15 years of related experience
Experience in Biotech/Pharmaceutical industry with oncology patient
service programs Experience with rare disease and oral drugs is
strongly preferred Demonstrated success building, launching, and
managing patient support service programs Excellent communication
and presentation skills, ability to present to diverse stakeholders
including external partners, healthcare professionals and senior
leaders Advocates for a “patient-first” culture, ensuring services
are empathetic, accessible, and designed for needs of individuals
living with metastatic uveal melanoma Understanding of payer
landscapes, benefit structures, patient assistance models, and
specialty pharmacy distribution Extensive knowledge of legal,
compliance, and regulatory requirements and experience with
internal partners to ensure program adherence to industry
guidelines and corporate SOPs. Excellent organizational, project
management and problem-solving skills Ability to thrive in a
fast-evolving environment In-office role (4x per week) with 30%
estimated travel to vendor partners and relevant
conferences/meetings as deemed necessary All employees are expected
to act with integrity and in full compliance with applicable laws,
regulations, and IDEAYA policies, including IDEAYA’s Code of
Conduct.Employees must demonstrate good judgement and ethical
behavior in all business activities, maintain patient and product
safety as a top priority, and report any suspected violations of
law or Company policy through appropriate channels Total Rewards
Along with our inspiring mission, and highly collaborative and
inclusive environment, IDEAYA offers a competitive total rewards
package that reflects our pay-for-performance philosophy where
employees are eligible to be considered for merit-based salary
increases, company discretionary short-term incentive plan
participation, and company discretionary stock option awards (based
on board approval). Our comprehensive benefits package includes,
but is not limited to, medical/dental/vision coverage (100% company
paid for employees and 90% company paid for dependents), 401k,
ESPP, and wellness programs. The expected salary range for the
roleof Director, Patient Support Services is $230,000-284,000. The
final salary offered to a successful candidate will depend on
several factors that may include but are not limited to the office
location where this open position is located, the final candidates’
experience within their profession, experience in the disease areas
we are striving to make an impact in as a company, length of time
within the industry, educational background, and performance during
the interview process. The Company complies with all laws
respecting equal employment opportunities and does not discriminate
against applicants with regard to any protected characteristic as
defined by federal, state, and local law. This position requires
you to work onsite in the office at the Company’s facilities for
training & meetings, with work-from-home flexibility, and the
Company requires that all employees working in its facilities be
fully vaccinated (except as required by applicable law). Therefore,
this position requires you to be fully vaccinated from COVID-19,
subject to reasonable accommodations for medical or religious
reasons, and/or as otherwise required by applicable law. The
Company considers you fully vaccinated once 14 days have passed
since you received either the second dose in a two-dose COVID-19
vaccine series or a single-dose COVID-19 vaccine. The vaccine must
have been FDA approved, have emergency use authorization from the
FDA, or, for persons fully vaccinated outside of the U.S., be
listed for emergency use by the World Health Organization. IDEAYA
is an equal opportunity employer. In accordance with applicable
law, IDEAYA does not discriminate in hiring or otherwise in
employment based on race, color, religion, sex, national origin,
age, marital or veteran status, disability, sexual orientation, or
any other legally protected status. EOE/AA/Vets.
Keywords: IDEAYA Biosciences, Fremont , Director, Patient Support Services, Healthcare , South San Francisco, California
