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Program Manager, Emerging Tech Labs

Company: Facebook App
Location: Fremont
Posted on: May 16, 2022

Job Description:

Facebook is seeking a Program Manager with Enterprise Infrastructure Environment experience. The Infrastructure Services and Operational Support (ISOS) team designs, implements and continuously evolves systems, processes and tools to support all aspects of Lab and Data center operations.In this role, you will work closely with Facebook Lab teams, Data center teams, Network, Software and Production Engineers, key Infrastructure business stakeholders, and end users to devise technical solutions for business problems and own delivery from concept to creation. The Program Manager will support our global team's deployment requirements, operations, and tools. Emerging Technology programs are extremely critical to support new and exciting future technologies before they are released to the customers or deployed at scale to our Data Centers.

Program Manager, Emerging Tech Labs Responsibilities:

  • Deploy and manage Infrastructure support for hardware/tooling programs for meeting the Meta Infrastructure needs.
  • Work closely with TPMs, Production Engineering, Software Engineering, Hardware Engineering, and cross-functional Infra teams such as Lab Technicians/DC Operations to drive high-impact projects to successful completion.
  • Lead an ambiguous space and establish a solid program around it with defined goals, program charter, strategy, long term roadmaps, metrics, communication plan, roles & responsibilities, status reports etc.
  • Identify operational pain points and opportunities to improve business practices and drive internal process improvements across multiple teams and functions. Drive continual improvement of systems and data workflows, dependency mapping, overall process and phase exit criteria and validation.
  • Oversee roll-out of new tools, processes and workflows, regularly update stakeholders and leaders on progress and challenges/risks.
  • Elicit detailed business and technical requirements by engaging the business to capture clear functional design artifacts using techniques like use cases, technical specs, systems and data diagrams and process flow diagrams.
  • Able to analyze complex data, defines metrics to measure effectiveness of solutions and programs and facilitates data driven decisions across multiple Infra teams.
  • Provide hands-on tactical program management during new hardware development and onboarding phases.
  • Lead all tools and operations integration activities including driving tooling integration for manual workflow for supporting the hardware lifecycle in the Lab environment from Deploy to Decommission.
  • Identify areas of risk and drive mitigation with subject matter experts within the organization.
  • Mentor other Program Managers, effectively execute impact through others.

    Minimum Qualifications:
    • Bachelor's degree in a directly related field, or equivalent practical experience.
    • 15+ years of work experience in Product or Technical Program Management with a demonstrated track record of delivering business value using technology solutions in high-tech operations space.
    • Demonstrated experience adapting and learning new skill sets.
    • Analytical, problem-solving, negotiation and organizational skills with focus under pressure.
    • Organizational and coordination skills along with multi-tasking experience getting things done in a fast-paced environment.
    • Communication experience across technical and non-technical stakeholders.
    • Independent in examination and analysis, as well as results oriented.
    • Experience collaborating with different individuals across external organizations, within other geographies, and "roll-up the sleeves" to accomplish all necessary tasks cross-functional leadership skills.
    • Action-orientated with the experience of getting things done and overcoming obstacles and developing solutions to problems.
    • Advanced interpersonal skills, including relationship building and collaboration within diverse and cross-functional teams.

      Preferred Qualifications:
      • Systems development and deployment experience.
      • Experience of operations software project management.
      • Knowledge of compute, storage and networking technologies.
      • Data center or Lab operations knowledge.
      • Automation and enterprise tooling experience.

        Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

Keywords: Facebook App, Fremont , Program Manager, Emerging Tech Labs, Healthcare , Fremont, California

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