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Account Manager - Entry Level

Company: Event Firm
Location: Fremont
Posted on: November 24, 2022

Job Description:

We are seeking an insightful individual for a new Entry Level Account Manager role that serves as the single point of contact between our charity partners and potential donors. As an Entry Level Account Manager, you will manage the development of fundraising and customer service strategies to enhance the our non-profit partners brand and expand their donor outreach. You will report directly to the Executive Manager and will be responsible for supplying the account with superior customer service and fundraising initiatives.

Entry Level Account Manager Core Functions:
* Cultivate a professional, trusting relationship with the account through consistent feedback, creative solutions to outreach challenges, and maintaining the integrity of their non-profit brand

* Ensure that every individual serving the account is aware and acting towards the long term growth plan and implement regular daily communication strategies amongst team

* Work with the customer service and business development teams to review customer feedback, market research, and personal experiences

* Development and implementation of fundraising and customer success strategies

* Utilize industry leading fundraising and outreach techniques in order to deliver best in class customer support

* Business Development through partnerships with Upper Management and Customer Service Department to identify ways to bridge the gap between Account and Consumer

* Cultivate a strong partnership with the Customer Service Department to ensure complete customer satisfaction and compliance standards are being met for the account

* Leverage internal training resources to improve overall team production

Entry Level Account Manager Qualifications:
* 1-2 years of combined experience across account management, sales, customer service, and business consulting

* Proven track record of cultivating positive relationships amongst client accounts, co-workers, and management

* Strong communication and negotiation skills with ability to close small and large deals

* Must have strong emotional intelligence and solution oriented mindset in order to effectively manage team and relationships across multiple departments

* Strong team commitment is critical to the success of this role and ensuring that all account goals and stipulations are met in a timely manner

* BA/BS or related military experience is preferred, but not required

Job Types: Full-time, Internship

Pay: $31,000.00 - $75,000.00 per year

* Professional development assistance
* Day shift
* Monday to Friday
* No nights
* Weekend availability
Supplemental pay types:
* Commission pay

Work Location: On the road%58047475%

Keywords: Event Firm, Fremont , Account Manager - Entry Level, Executive , Fremont, California

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