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Facility Manager (On Call)

Company: Sunol Hills LLC
Location: Fremont
Posted on: September 22, 2022

Job Description:

Sunol Hills at Fremont is looking for motivated, organized leaders who are passionate about mental health to join our team as Facility Managers! The Facility Manager is responsible for acting as a liaison between Program Administrator (PA) and Direct Care Staff in our residential mental health facility for adolescents. They are to be a role model and supportive resource to our team of Mental Health Rehabilitation Workers as they provide hands-on support to the clients we serve. The Facility Manager also surveys and maintains facility premises and infrastructure, collaborates with the PA and clinical team to provide quality client care, steps in to assist Direct Care Staff as needed, and ensures compliance with all company and licensing protocols and requirements.

This is a fantastic opportunity to make an impact on the lives of both clients and other staff. Facility Managers are able to actively support our team and ensure seamless program function in order to better serve our client population. If you are a proactive, positive, and detail-oriented team player ready for a new leadership opportunity, we would love to hear from you!

DEFINITION: Under the supervision of the Program Administration, plan, develop, implement and promote a six-bed crisis residential treatment facility for the stabilization, support and treatment for adolescents who have mental/emotional disabilities. The program is for psychiatrically diagnosed, acute or sub-acute adolescents who require 24-hour supervision and intense structure. The program's primary goal is to divert clients from hospitalization or act as an alternative to hospitalization and to re-integrate clients to the community.

RESPONSIBILITIES: Under the supervision of the Program Administrator, Facility Managers participate in implementation and promotion of a six-bed residential treatment facility for adolescents with psychiatrically sub-acute youth who require 24-hour supervision and intense structure. The facility manager will coordinate training of personnel, supervise floor staff, and ensure a positive work environment, maintain the facility and supervise clients.


The below essential job functions are required for this role. Reasonable accommodations will be made for individuals with disabilities to allow them to perform these essential functions. This list is not exhaustive, and additional duties may be required at management's discretion.

  • Develop, coordinate, implement, and monitor individual treatment plans with clients and other individuals to include intake, assessment, transition, and discharge planning.
  • Complete the admission process of all clients accepted into the program, including an initial intake interview, documents action, initial diagnosis and treatment plan within 24 hours.
  • Maintain a milieu structure that involves the clients in all aspects of the program and participate as an integral part of the therapeutic milieu and as a member of a mental health team in a community-based program.
  • Participate in weekly evaluation of clients' progress in case conference with supervisor, consultants and other staff members, and meet with clients to review case conference discussion, update treatment plans, and provide aftercare follow-up as delegated by the supervisor.
  • Assist clients in developing and following a daily activity schedule in accordance with individual treatment/discharge plans.
  • Facilitate groups and activities, including psycho-educational groups, basic living skills, community outings, and group counseling, and participate in 1:1 supervision sessions and weekly team supervision sessions.
  • Work as a member of a treatment team with other staff and have a clinical understanding of, and therapeutic relationship with, all clients to facilitate an integrated, cohesive, coordinated and supportive treatment approach.
  • Act as a role model within the therapeutic milieu and participate as a member of the treatment team.
  • Develop cross-cultural awareness of culturally-diverse client populations and apply appropriate interventions in assisting them with any socio-cultural issues.
  • Complete timely, accurate clinical charting in accordance with Quality Assurance Standards and in line with Agency Policies and Procedures.
  • Coordinate with and assist all persons involved in client treatment to include, but not limited to: case managers, treatment coordinators, physicians, LVNs/LPTS/RNs, and therapists to assure continuity of client care.
  • Participate in implementation of a cohesive treatment program and assure that the program operates as scheduled and is in keeping with the structure, rules, and philosophy of the program.
  • Provide supervision of clients and have a clinical and working knowledge of crisis prevention and intervention. Be able to operate effectively in a crisis.
  • Monitor and record client medications, interactions and side effects in coordination with staff psychiatrist and counseling staff. Assist with client self administer of medication.
  • Participate in risk assessments.
  • Maintain and effectively use current resource file for client referrals, and take and screen referrals to assure that appropriate clients are admitted to the program.
  • Document all extra program contact with ex-clients and others (family, friends, etc.).
  • Attend and participate in all required meetings as specified by the Owner, to include but not limited to, client conferences, staff meetings, program planning meetings, staff process group meetings, linkage meetings with other agencies, and client review meetings.
  • Protect consumer rights, maintain client confidentiality, and handle client advocacy issues in accordance with the Agency's policies.
  • Assure client safety at all times.
  • Assist relief staff and clients/residents in emergency procedures, Universal Precautions (HIV) awareness, infection prevention and control standards, and blood borne pathogen clean-up.
  • Assure all MSDS sheets are posted for public, staff and resident review.
  • Work the hours required by the program as scheduled by the supervisor, including overnights, holidays and occasional fill-in for other regular staff members and contribute to the ongoing maintenance, safety and housekeeping of the program. Perform household chores, disinfect furniture and bedding. Requires the use of household and industrial cleaning materials. May be required to work overtime.
  • Assist with shopping and prepare meals for clients.
  • Complete required personnel-related paperwork in a timely fashion, and report on any expenditures, such as food supplies and petty cash expenses, in an accurate and timely fashion.
  • Assure compliance with all local, state, and federal regulations, CCL requirements, and Sunol Hills, LLC, Policies and Procedures.
  • Comply with Sunol Hills, LLC, policy requirement to submit proof of valid CDL, DMV printout, maintain good driving record, and submit proof of auto insurance for current period of coverage.
  • Requires driving own vehicle to transport consumer(s) when a program vehicle is unavailable, or when medical appointments or referral for client services are required unless other arrangements are made with the Company.
  • Complete required training by due dates, e.g., HIPAA, California Abuse Reporting, Sexual Harassment, CPR/1st Aid, and other as needed, and provide documentation to HR designee.
  • Provide supervision, training, safety training, program orientation, and organization of training for staff development. Coordinate staff schedules and assure coverage at all times. Ensure staff accountability for daily tasks/responsibilities and proper execution of policies and protocols.
  • Ensure a clean, healthy, and safe environment for consumers and staff in accordance with Infection Prevention control standards. Assist staff with household cleaning and maintenance requiring use of household and industrial cleaning agents (responsible for MSDS postings) to assure public, staff and client safety.
  • Be the designated person to meet with CCL if inspection is on shift and be held responsible for any deficiencies found during managed shift.
  • Monitor for and identify potential physical safety concerns and maintenance and repair needs at the facility per OSHA standards. Complete minor repairs and maintenance when possible, or alert management of greater maintenance needs for further assistance.
  • Monitor and assist with maintenance of facility infrastructure (phone, internet, etc.) as needed to ensure full program functionality at all times.
  • Conduct both regular and unscheduled room and facility inspections to ensure lack of any client contraband.
  • Perform all other duties and responsibilities as assigned by the Program Administrator.
    Job Descriptions are subject to change without notice based on the needs of the Agency/Program.


    Sunol Hills, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other characteristic protected by Federal, State or Local Law. In addition to federal law requirements, Sunol Hills, LLC, complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Other Duties:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.



    Candidates must have one of the following in order to qualify (both preferred):
  • Education: Bachelor of Arts or of Science is required (B.A. Degree in psychology, social welfare or counseling is preferred)
  • Experience: At least two (2) years experience in mental health, social rehab, dual diagnosis, or related field. Bi-cultural/bi-lingual experience is an asset.

    Employment is contingent upon proof of eligibility to work: 21 years of age, verification of degree/credentials, satisfactory health exam and tuberculosis testing, annual flu vaccination, background clearance, submit proof of valid California Driver's License, good driving record (must meet insurability requirements of Sunol Hills, LLC, carrier), submit proof of auto insurance for current period of coverage (employees who drive to and from work on agency business or any other agency business), successful completion of CPR and First Aid training, and agree to uphold all Sunol Hills, LLC, Policies and Procedures: Policy on Confidential Information, Policy on Outside Employment, Policy on Prohibiting/Preventing Workplace Violence, Policy to Prohibit Harassment in the Workplace, Policy on Ethics, agree (by signature) to adhere to Drug-Free Workplace Policy, Policy on Abuse Reporting, compliance with Workplace Injury and Illness Prevention Policies, and compliance with HIPAA Rules and Regulations, Email and Privacy, Use of Information, Equipment and Technology Code of Conduct Policy, Sex Offender Lifetime Registration - Applicant Tenant Policy on Nondisclosure.


    Must be able to work in the United States without sponsorship.


    On Call Facility Manager


    • Health Care Plan (Medical, Dental & Vision) for Full-Time Employees
    • Retirement Plan (401k, IRA) for Full-Time Employees
    • Life Insurance (Basic, Voluntary & AD&D) for Full-Time Employees
    • Paid Time Off (Vacation, Sick & Public Holidays)
    • Family Leave (Maternity, Paternity)
    • Training & Development

Keywords: Sunol Hills LLC, Fremont , Facility Manager (On Call), Executive , Fremont, California

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