Learning and Engagement Program Manager - Learning & Development

Company: Monterey Bay Aquarium
Location: Fremont
Posted on: July 29, 2022

Job Description:

At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ individuals, veterans, and people with disabilities to apply. Job Summary: With limited supervision, manage all aspects of a Learning and Engagement department program (e.g., training, engagement, etc.) toward building a culture of belonging, inclusion, and development. This role involves strategy, design, and implementation of organizational development solutions that meet changing business needs. Primarily, plan, coordinate and execute programs and activities related to staff and leadership development, employee training, and employee engagement. Facilitate learning and engagement initiatives across the organization and identifies learning and training needs. Analyze organizational responsibilities, reporting relationships, and work processes to make recommendations for overall organizational development strategy and to determine specific program initiatives that need to be modified or created to achieve organizational objectives and effectiveness. Develop and administer program evaluations and provide results to the HR/division management. Embody the practices of a lifelong learner demonstrating self-initiated professional learning to inform the Human Resources division of current trends, best practices, and methods in the fields of employee engagement and training. Create and deliver supervisory, management, and non-technical skills employee training or employee engagement activities. Perform other duties as required. Core Activities: Develop training content or employee engagement activities in response to identified organizational needs for a variety of audiences with a focus on equity, inclusion, and accessibility and which integrates technology. Lead employee engagement, relationship-building, team building, and DEI-related activities across the organization in support of building a culture of inclusion. Develop and conduct programmatic needs assessments through employee surveys, focus groups, and employee interviews to enhance the effectiveness of employee performance, development, and engagement. Compile and analyze needs assessment data to develop short- and long-term strategies and makes recommendations to management. Assess the effectiveness and business impact of programs and courses through evaluation techniques, provides periodical reports, refines, and makes recommendations. Communicate information on programs and activities with a focus on change management best practices and across a variety of channels for different audiences. Build relationships and collaborate across different business areas to plan, prioritize, and lead training efforts that meet departmental and organizational development needs. Develop and/or advise others who develop curricula, course outlines, instructional methods, training aids, manuals, and other instructional materials and products. Maintain an ongoing familiarity with best practices and innovations in the fields of Learning and Development, Employee Engagement, Human Resources, Organizational Development, and Program Evaluation to continuously improve and enhance programs and share with colleagues Serve as a Human Resources ambassador providing excellent customer service that centers on relationship and accountability, taking ownership in creating an outstanding first contact and ongoing relationships for our employees, managers, and leaders. Participate in DEI Committee activities which may include acting as a DEI Committee member or Focus Team member and incorporates DEI objectives and practices in all projects and programs. Assist in budget preparation and tracking for learning and engagement programs. Preferred Knowledge, Skills & Abilities (KSAs): Advanced degree in Education, Communication, Instructional Design, or SHRM/CPLP in Human Resources, or equivalent combination of education, training, and experience 5 years of relevant experience preferably in Instructional Design and Technology/Design/Adult Ed/Organizational Behavior or Employee Engagement Experience designing and implementing effective programs Proven ability to utilize program evaluation techniques and tools, and analyze data Excellent verbal, written communication, and editing skills 3-5 years experience in program management Adept with a variety of learning technologies, communication channels, and multimedia platforms and methods Competent in Project Management and ability to utilize project management software Proficient in Microsoft Office Suite, Google Suite, Zoom platform, web-based learning and communication tools. Proven ability to establish strong networks and relationships within an organization Understanding of general Human Resources programs and practices Proficient in the Aquarium's core leadership competencies A high degree of versatility and ability to prioritize and coordinate a variety of projects and programs and interact with diverse learning audiences and workgroups Experience modeling transparent communication, self-awareness, and accountability, working collaboratively, listening with curiosity, and working iteratively Proficient in the Aquarium's core leadership competencies Ability to work within, and maintain Monterey Bay Aquarium's Core Values Annual Compensation Range Minimum: $78,200.00 USD annually. Starting rate will vary based on previous experience and relevant skills/knowledge set.EducationPreferred: MastersPreferred: BachelorsPDN-9644df0c-bf2f-4bd6-ad1c-17bc2ba625dd

Keywords: Monterey Bay Aquarium, Fremont , Learning and Engagement Program Manager - Learning & Development, Executive , Fremont, California