Community Engagement Program Manager

Company: Siemens Corporation
Location: Fremont
Posted on: June 23, 2022

Job Description:

The Siemens DI SW Community is a global network where design, engineering and manufacturing innovators connect, collaborate and share. This network is useful to our partners in innovation because it extends their organization's networking capabilities, improves their knowledge of innovative trends in design engineering and manufacturing, and advances their expertise, their networks, and improves their career trajectory.

The DI SW Community guides our evolution to a SaaS-based company, and we envision it becoming a core element of our brand experience while bringing the voice of the customer into the company narrative.

Why is this role exciting?

As a Community Engagement Program Manager, you'll be on the forefront of shaping community experiences through content and community-oriented events. The result of your efforts will be a visibly more vibrant digital customer experience within the community. You'll be responsible for building and executing on a community content and event strategy that could include collecting, organizing and presenting community generated content and developing a coordinated events process to host a regular cadence of events. You will have the opportunity to work cross-functionally with partners in Customer Success, Support, and Product Marketing to deliver ongoing content and engagement initiatives that create value both for the community and Siemens. In this role, you will be a connector for our customers to internal stakeholders, bringing the voice of the customer into Siemens.

As the Community Engagement Program Manager, you will:

* Develop a coordinated content and events community strategy in collaboration with our Community Strategist
* Drive community engagement by conceptualizing and executing on events (AMAs, meet & greets, virtual user meetups, etc.)
* Work closely with our internal teams and customers to build a highly personalized and interactive yet scalable approach for hosting community events and contributing member curated content
* You will be a key stakeholder to the Community Strategist and Community Product Manager providing business requirements that are aligned to the content and event strategy and roadmap
* Build and maintain strong relationships with internal stakeholders on Product, Marketing and Customer Success; drive insights from the community back to relevant teams
* Monitor success of content and events program back to programmatic OKRs

You are:

* A professional with 2+ years' experience in community management and/or program management
* Able to effectively prioritize and execute tasks in a fast-paced environment We are looking for someone who can think strategically and is also willing and able to execute the strategies.
* Excels at building relationships and influencing change through human centered business practices
* Strong, clear verbal + written communication skills with the ability to interact with a breadth of stakeholders across the organization and with our customers
* Energetic, self-starter who values empathy and collaboration
* You have a Bachelors degree or equivalent experience.

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow's reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

Siemens Industry Software Inc. is a technology supplier to the United States Federal Government. Recently The White House issued an Executive Order requiring most federal workers, contractors and subcontractors who do business with the government to get vaccinated against COVID-19 unless granted an accommodation due to a disability or sincerely held religious belief or practice. The Company has decided to pause enforcement of the vaccine mandate for the time being while the issue is addressed by the courts. We will be monitoring the situation closely and may lift the pause if required to do so in order to be in compliance with federal law. If this pause is lifted, you will be expected to be vaccinated against COVID-19.

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Organization: Digital Industries

Company: Siemens Industry Software Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement

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