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Sales Engineer - Fine Ceramics Division

Company: Kyocera International, Inc.
Location: Fremont
Posted on: January 10, 2022

Job Description:

Kyocera International, Inc. is searching for a Sales Engineer in our Fine Ceramics Division , in our Fremont, CA office! If this position sounds like you, apply today!
Kyocera International, Inc. is a leading manufacturer of state-of-the-art, high-technology products which are used in a variety of industries including aerospace, automotive, industrial and semiconductor. We have an excellent benefit package which includes Medical, Dental, Vision, Life Insurance, Tuition Reimbursement, Pension, 401(k) with company match, paid Volunteer Time Off, paid Sabbatical after 5 years of service, and paid Exempt Medical Leave. We strive to have a diverse workforce made up of people from all backgrounds, including minorities, women and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.
Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/. Our company motto is "Do the right thing as a human being," and we try to use that in our decision making constantly.
GENERAL DESCRIPTION OF POSITION:
Our Sales Engineer increases business by maintaining a good relationship with customers; creates and supports development activity within your customer base; and facilitates contract negotiations, customer complaint resolution and other commercial requirements. In addition, this person has strong communication internally & externally with engineering, sales, production, quality, & purchasing personnel at all levels is necessary as this person will be the conduit for any information between customers and other internal personnel (Production, Quality, Logistics, etc.). Work experiences in the Semiconductor Process Equipment (SPE) industry or experience handling major SPE customers are preferable.

REQUIREMENTS:
4 year degree, BS preferred: Material Science/Engineering/Technical (or equivalent experience resulting in broad knowledge of a field related to the job)
3 years outside technical sales experience
Strong technical comprehension of drawings, materials and engineering terms
Ability to resolve conflicts effectively and professionally
Well organized with demonstrated practice of appropriate follow-up
Ability to work well with other people, both externally and internally
Proven written and verbal communication skills (phone, email, presentations, face to face)
Must possess legal driver's license and be able to legally drive in the US
Proficient with Outlook & MS Office (Word, Excel, PowerPoint)
Basic proficiency in extracting information from SAP
Ability to pass background check and drug screen

ESSENTIAL DUTIES AND RESPONSIBILITIES: Meets monthly booking goals (MSP) and milestones for Master Plan as well as 3-year sales plans within and assigned account base. Reports to management on opportunities and customer requirements.
Uses technical engineering skills to generate new business with established products and works with development engineers on new products which are needed in the market.
Responsible for customer interaction and relationship management within own account base. Recommends improved material or products to customers within the Kyocera material's family.
Represents customer requests and perspectives to production, quality, and management personnel to plan and execute "customer first" support.
Communicates with counterparts in Japan and US on a regular basis for price quotation, part delivery, technical confirmation, legal language discussions, cross application and general support.
May travel up to 50% of the time. Facilitates business travel with visiting personnel from international production facilities and management during customer visits in US. Also escorts customer visits to factories globally as needed. May attend trade shows, events, or present in forums representing Kyocera.
Drives daily sales account activity including order tracking, scheduling, logistics planning, account collection, on time delivery reporting and related reports/ analysis. Stays current on market trends and applications for new products.
May mentor or train associate sales engineers and or sales administration staff, and/or lead projects.
Prepare and deliver excellent technical presentations in a variety of formats including face to face, webinar, phone, and/or trade show. The sales engineer should be extremely knowledgeable of their business, material and the industry they sell in. They will be strong at Excel and business writing to ensure clear communication with customers and production. They may be asked to present at a variety of levels within the organization.
Secure new orders and verify delivery and satisfaction. Plan expenses and report on new orders and booking results monthly.
Constantly identifies and targets potential customers. Actively improves customer relations in order to increase market penetration.
Other duties as assigned.

ADDITIONAL INFORMATION:
Kyocera International, Inc. values diversity in its workforce, and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Kyocera International, Inc.'s Human Resources team directly.

Keywords: Kyocera International, Inc., Fremont , Sales Engineer - Fine Ceramics Division, Engineering , Fremont, California

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