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Global Product Support Engineer 3

Company: LAM RESEARCH Corporation
Location: Fremont
Posted on: November 19, 2021

Job Description:

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, Lam Research develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices. We are a company comprised of people who work hard, deliver outstanding results and maintain a sense of humor during even the most challenging times. Our success results from our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation. We know that our dynamic, global team of exceptional employees is essential to our continued growth. Join the Lam Research team, where you can play a vital role in the future of electronics and write your own success story. Execute projects for product development/improvement, product quality, and customer support. Conduct failure analysis, process development, application flows, particle contamination, material issues, system interconnects, software and controls, and customer points-of-view. Coordinate design, process, test, reliability and manufacturing to solve product issues and production problems. Ensure suppliers' quality performance for consistent and reliable products. Conduct design reviews with cross-functional teams (CFT) and stakeholders to establish requirements and assure proper resourcing for tool installs, upgrades. Generate and release installation and maintenance procedures for new and existing hardware. Contribute to design reviews to resolve hardware escalations. Other Job Responsibilities

  • GPS engineer who will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems
  • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software
  • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
  • May be involved in customer installation and training
  • Provides support to customer/users where the product is highly technical or sophisticated in nature
  • Lam Deposition, PECVD, Direct Metals,--Gapfill equipment experience is preferred
  • Travel up to 25-50%-- Minimum Qualifications Minimum of 5 years of related experience in product or systems engineering with a Bachelor's degree in Mechanical Engineering, Electrical and Electronics Engineering or a related field. Of the required experience, minimum of 2 years of experience in the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling, multivariate data sets; statistical process control (SPC); Design of Experiments (DOE); vacuum systems; and/or semiconductors. Preferred Qualifications Preferred experience: Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
    All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Keywords: LAM RESEARCH Corporation, Fremont , Global Product Support Engineer 3, Engineering , Fremont, California

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