Technical Writer, IT Operations
Company: Tesla Motors
Location: Fremont
Posted on: June 22, 2022
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Job Description:
The RoleThe IT Operations team is currently looking for a
Technical Writer, IT Support to join our growing team in Fremont,
CA or Draper, UT. The ideal candidate will have a strong, working
background in writing technical and end-user facing documentation.
The Technical Writer will communicate to a variety of audiences
with different technical understanding.Primary Responsibilities -
Plan and execute communication campaigns from concept to delivery
for different IT departments - Develop and manage relevant IT
Support knowledge base articles - Identify trends or issues and
proactively create knowledge base articles or email communications
to inform end users - Send out (global) communications in case of
service disruptions+ Gather and analyze technical and product
information from various sources to document new or changing
product functionality+ Write, format, edit, review, and proof
procedural and technical information for technical and nontechnical
users+ Assist in planning, scheduling, and tracking documentation
work to meet product release dates and client
deliverablesRequirements - Strong attention to detail and ability
to multi-task - Strong personal integrity and has the highest
ethical standards - Strong writing skills are a must - Able to
thrive in a dynamic and innovative environment - Experience as an
IT Support / Desktop Support Technician is a plus - Basic HTML
knowledge - Must be available in weekends, and on-call duties -
Experience graphic/photo editing and/or video editing is a plus
Keywords: Tesla Motors, Fremont , Technical Writer, IT Operations, Advertising , Fremont, California
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