Front Office Supervisor - San Jose Marriott - (21134635)
Company: Marriott International, Inc.
Posted on: January 10, 2022
Live Fully at Marriott International - #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
San Jose Marriott, located at 301 S Market St, San Jose, CA , 95113
is currently hiring a Front Office Supervisor.
Complete designated cashier and closing reports in the computer
system. Review shift logs/daily memo books and document pertinent
information in logbooks. Contact appropriate individual or
department (e.g., Bellperson, Housekeeping) as necessary to resolve
guest call, request, or problem. Process all guest check-ins by
confirming reservations in computer system, verifying guest
identity, requesting form of payment, assigning room, and
activating and issuing room key. Sell a room/accommodation to
guests without reservations based on availability. Ensure rates
match market codes and that any exceptions are documented. Ensure
checks that come from outlets (e.g., Health Club, Retail Shop) are
scanned and charged to room.
Assist management in training, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a
role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Report accidents, injuries, and
unsafe work conditions to manager; complete safety training and
certifications. Follow all company policies and procedures; ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others. Ensure
adherence to quality expectations and standards. Stand, sit, or
walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 25 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors.
Apply now at :
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others.
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facebook.com/marriottjobsandcareers - twitter.com/marriottcareers -
Visit marriott.com/careers to learn more about our workplace
culture and career opportunities.
Marriott International is an equal opportunity employer.We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Fremont , Front Office Supervisor - San Jose Marriott - (21134635), Administration, Clerical , Fremont, California
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