Responsible for all aspects of quality client service. Contacts
and assists clients with payroll input; verifies totals and
resolves client issues.
Maintains base of payroll clients on products for assigned clients
in order to meet client payroll, Human Resource, and employee
benefit service needs.
Contacts clients daily according to set schedules in order to
obtain payroll data, including salary adjustments, special
payments, tax allocations, and employee deductions or
Keys all payroll-related data necessary to process and meet
Provides quality client service to maintain a high rate of client
Maintains knowledge of the payroll processing system and changes in
wage and tax laws to develop a trusted relationship with our
clients. Corresponds with federal, state, and local tax agencies on
behalf of clients to resolve problems.
Maintains client files to ensure efficient operation and improved
Researches and resolves client and system problems to ensure
accurate payroll reports and tax returns.
Establishes and maintains a positive working relationship with
clients, agencies, and coworkers to promote a positive quality
May participate in conducting branch training sessions to empower
and develop employees.
Continues self-study modules to become a Senior Payroll
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected